Water and Sewer services are billed on a bi-monthly basis, and may be paid at the Village Hall. Office hours are 8:30 a.m. to 7:00 p.m. on Mondays and 8:30 a.m. to 5:00 p.m. Tuesday through Friday. If you pay your bill during regular business hours, you may pay inside the Village Hall or use the convenient 24-hour drop slot located at the Village Hall. Additional Payment options are listed below.
Setting up new Service
If you are an attorney or registered agent, please call at least one week prior to the closing date in order for us to obtain a final reading and prepare a final bill for you to have at the closing.
Please note, accounts may be established in the property owner's name ONLY. If you are the owner of a rental property and would like to have the bills mailed to the service address, please click here to print and complete the authorization form. The completed form may be faxed to 847-395-1920 or emailed to firstname.lastname@example.org.
Water and Sewer Rate Information
The rate for water is a $12.00 minimum charge plus an additional $2.74 per 1,000 gallons. Funds pay for both the cost of water itself and the maintenance of the mains and other distribution components.
The Village sewer charge is a $26.00 minimum charge plus additional $4.37 per 1,000 gallons.
Homes located east of Deep Lake Road pay a sewer charge of $4.00 per 1,000 gallons of water used that is paid to Lake County Public Works (LCPW). This charge is included in the sewer charge of $5.47 per 1,000 gallons shown on your bill. Although this charge is billed by the Village, it is in turn paid to LCPW. For an explanation of these charges, please click here.
Please contact the utility clerk for information regarding multiple unit bill calculations (i.e. apartment buildings).
Past Due Bills
Delinquent Notice - A delinquent notice will be sent to any person who has not paid their bill within 60 days of the due date.
Shut-Off Notice - A shut-off notice will be issued for any balance unpaid after 90 days. A $100 reinstatement fee will be charged to any account that has been shut-off. A lien will be placed on any property that has not paid their bill in full within 60 days of the due date. Any property that has a lien placed upon it will be charged a $58 recording fee + $15.00 administrative fee.
Utility Billing Assistance - Please click here for a list of agencies that provide assistance with utiltiies.
Water Cost Saving Tips
How to Pay your Bill
Cash, check and all major credit cards are accepted payments in person.
To pay by mail
OR (using envelope provided with bill) mail to Chicago address:
Automatic Payment Deductions (ACH Payments)
To pay electronically:
Rachel R. Birmingham